Let’s talk about that project that’s been sitting on your to-do list. It could be updating the company website, planning a content marketing campaign or writing a thank-you letter to the team. You could always write the copy yourself. You know the brief and besides, it’s not like writing is rocket science or even graphic design – both of which would obviously require a professional. That kind of thinking is why so many communications arrive late, lack focus or fail to provide an intelligible message.
Here are 5 reasons why you should consider hiring a professional writer for your next communications project.
I’ve got my thinking cap on now.
Critics get a bad rap. “It’s easy to criticize.” “Everyone’s a critic!” Or that old refrain – “If you haven’t got anything nice to say, don’t say anything at all.” That may be true in many areas of life, but it is not the right approach to getting good results from a creative team.
The creative process requires criticism. Writers, designers and other creative people cannot work in a vacuum – actually, we can, but the results will not likely be on strategy. No matter how much they complain about the idiots in accounts or on the client side, creative people of every ilk need direction to make sure their work is on the money. In the agency world, this is called input, feedback or simply, direction.
However, there is a right way and a wrong way to provide constructive criticism. Tom Fishburne aka the Marketoonist‘s cartoon series about bad critics is bang on. During my years in the agency world, as well as a few on the client side, I have personally experienced almost every version of these comic approaches to creative criticism.
In a nutshell, here are a few helpful do’s and don’ts to make sure your input is heard and understood:
Every time you turn around these days it seems that someone is offering advice — how to make your life better, find purpose, accomplish your goals. This article offers a simple approach to actually making it happen. And it works! I can personally vouch for the efficacy of everything on this list, with the possible exception of the cold shower. But after all, 7 out of 8 ain’t bad, right?
This is not a scan of my brain, but it could be.
An MRI of my brain would likely show less activity while processing language than the brain of someone who only speaks English. That is because bilingual brains are fitter – requiring less effort to process words than a monolingual.
Several recent studies also support the multiple cognitive benefits of bilingualism, including the ability to tune out extraneous noise, flexible ways of thinking and, possibly, protection against Alzheimer’s disease.
I did not know any of these things when I began learning French, some 30 years ago, at the Alliance Française in Paris. All I knew back then was that it seemed like a Herculean effort, an impossible task. How could I ever be expected to remember the complex rules for conjugating French verbs, the gender of various objects, not to mention the vocabulary you needed just to get by in day-to-day life?
It’s amazing what the human brain is capable of. The mental gymnastics paid off. Now I can do just about anything in French without really thinking about it, although I still struggle with numbers and have a hard time speaking to dogs and small children in that language.
Along the way, I discovered there are surprising benefits to being bilingual. Here are 5 things I’ve learned:
When it comes to grabbing attention online, we are all competing with cats. That is a fact that you are entitled to find offensive – but it’s a reality of the world wide web. Cats are the consummate content marketers. They manage to steal attention away from topics far more worthy of our time. They can upstage even the most sophisticated marketing launch. So how do they do it?
Here are 5 things about content we can learn from cats.
Additional links you may find helpful:
Bonus: Here’s a real life example of what we are up against. Why I am showing you this? Guess I’m a cat at heart.
No matter what your position on the issue – whether or not the satirists at Charlie Hebdo were right in publishing caricatures of the Muslim prophet – the outcome of their editorial choices cannot be ignored. Extremism and satire make strange bedfellows.
In my view there are 5 key thoughts for communicators to take away:
We all do it: say ‘leverage’ when we mean use, talk about ‘granularity’ instead of detail, refer to deliverables, low-hanging fruit, moving targets, key learnings. But what about the more serious culprits? Where we use euphemisms like ‘headcount’ for people, ‘change management’ to suggest restructuring – which is not to say downsizing, efficiencies, or heaven forbid, job cuts.
It can be tough to avoid using buzzwords and jargon in the world of corporate communication. Part of our job in PR is getting tough messages out on behalf of our bosses and clients. And after all, a good catch phrase or a cliché can get an idea across faster than trying to invent something new. Can’t it? read more
After a two-week strike by pilots that left both passengers and crew on the tarmac, Air France KLM is fighting hard to regain lost ground. But in the long haul, it will take more than a letter of apology to win back customers
I’ve been flying between France and Canada for over twenty years. We usually travel back to Toronto at least once a year to visit family and friends. Several years ago we decided not to fly Air France anymore – it’s just too risky.
I’m not talking about safety – although the article in the October 2014 edition of Vanity Fair on the ill-fated flight from Rio to Paris isn’t exactly reassuring. The fact is Air France is just as safe as any of the world’s major airlines. And statistically, air travel is still the safest form of transportation.
It’s the risk of a strike that holds us back. Especially as we often travel around Christmas or during the summer holidays: prime strike season in France. And we are not alone in avoiding the national airline, especially since the latest round of cancellations.
It’s one thing to lose your luggage, even keep you waiting. Passengers are fairly understanding of delays caused by technical problems. It’s all in how it’s handled. And that almost always comes down to communication. read more
One rule I try to live and work by is: ‘Always deliver on your promises.’ The bottom line is if you can’t deliver, don’t promise. This policy may not always win friends and influence people but it will definitely not make enemies or leave disappointed clients grumbling behind your back.
The same thing goes for effective communication. ‘Tis better to under promise and over deliver. Sound obvious? This can be a tough sell when it comes to marketing messages. I find people often all too willing to believe their own B.S. But if your product isn’t really going to change society, transform lives, or even amount to a hill of beans in this crazy world, as Bogey said to Bacall in Casablanca, there’s little point in promising it will.
That’s even truer when it comes to creating content that delivers. My current bugbear is the post with the killer headline, designed to draw you in according to tried-and-true copywriting techniques: